Those pesky units.
NASA and Titan performed IV&V on the spacecraft flight software to ensure it would work properly. They would not pay us to look at the ground Software. That is how most missions are handled. I am not sure if it is still the same philosophy but the only ground software we had any involvement in was the redesign of the shuttle launch software at KSC and then from the beginning we were involved in the requirements for the ground and flight software for JWST.
Mission Control Software at JSC was never subject to IV&V.
Dan Golden had a saying when he was pushing all organizations to develop performance metrics. “If you can’t measure it you can’t manage it.â€
I added a corollary for when I would teach my widely accepted class on metrics. . “If you are going to measure it, make sure everyone is using the same unit of measurement.â€
p.s. If the ground controllers would have had the discipline to investigate why the course corrections kept being much more than expected, or if they had simulated the next leg with the new course updates they woukd have realized the problem with months to spare. They made the cardinal error by blindly trusting their own software and made the assumption something was wrong with the spacecraft that kept requiring larger and larger course corrections.