AT&T says criminals stole phone records of ‘nearly all’ customers in new data br

[Up All Night]

https://techcrunch.com/2024/07/12/att-phone-records-stolen-data-breach/

AT&T’s told TechCrunch that the most recent compromise of customer records were stolen from the cloud data giant Snowflake during a recent spate of data thefts targeting Snowflake’s customers.

Snowflake allows its corporate customers, like tech companies and telcos, to analyze huge amounts of customer data in the cloud. It’s not clear for what reason AT&T was storing customer data in Snowflake, and the spokesperson would not say.

[sean92008]

I've been dealing with the old AT& T data breach now for a few months. It is amazing how many calls I've been getting. Did you know that Apple, Google, Amazon and even AT&T share the same call center in India? 🤣🤣🤣

I have watched Scammer Payback (on YouTube). I have learned to listen to the background.

The most concerning thing about this data breach is the apparent theft of actual phone records such as who you called and who called you. One thing I really liked about the old AT&t service was that I got an itemized statement showing all phone calls. It was especially helpful when I wanted to document that I did speak to somebody on a particular date.

Fortunately, I got out of the grasp of AT&T years ago when they decided not to incorporate a separate cancellation department who had the authorization to discount the bill. So I was paying something like $39 a month. Then it jumped to $89 a month and, at the time, Spectrum was still $50 a month. Spectrum sucks worse in terms of service, but there were a few years where I saved a good amount of money every month.

[Up All Night]

AT&T failed to test disastrous update that kicked all devices off network

AT&T caused outage that blocked 92 million calls, 25,000 attempts to reach 911.

https://arstechnica.com/tech-policy/2024/07/fcc-details-att-screwups-behind-outage-that-blocked-25000-calls-to-911/

[Up All Night]

AT&T failed to test disastrous update that kicked all devices off network

AT&T caused outage that blocked 92 million calls, 25,000 attempts to reach 911.

https://arstechnica.com/tech-policy/2024/07/fcc-details-att-screwups-behind-outage-that-blocked-25000-calls-to-911/

The FCC Public Safety and Homeland Security Bureau finds that the extensive scope and duration of this outage was the result of several factors, all attributable to AT&T Mobility, including a configuration error, a lack of adherence to AT&T Mobility's internal procedures, a lack of peer review, a failure to adequately test after installation, inadequate laboratory testing, insufficient safeguards and controls to ensure approval of changes affecting the core network, a lack of controls to mitigate the effects of the outage once it began, and a variety of system issues that prolonged the outage once the configuration error had been remedied.