I haven't had my coffee yet, excuse my lack of reading comprehension...
About the comments that she was well prepared for her show... Asking questions as supplied by the guest is one thing. BS artist Heather often, not occasionally, not most of the time, often claimed to have personal experience with the subject at hand.
Somebody could call up and say that they had mold growing on their sexual organ and she would say "Oh yeah when I was 4 years old I had that..." Okay, bad analogy!
Remember, she wanted to be Crystal Gayle, she was a tattoo artist that 3 years old, she made caskets at 4 years old, or was that a tattoo artist at 4 years old? Maybe it's both! Plausible!