As someone who has worked in retail and service, I FUCKING HATE THAT RULE!!
I've only had one experience, and the customer was definitely
Not RightIn HS I worked part time at Sears. Sporting goods and farm equipment. One Sunday a customer came in and wanted to buy some gigantic water tank that was listed in the weekly ad as being on sale. I tell the guy they're in our Portland warehouse, and if he buys one it will be here in three days (or whatever it was). Dude flips out, starts screaming, demanding to have it on the spot. I'm probably 17, getting a little nervous, and thinking WTF. After a minute or so of this it just pops out: ''what do you want me to do,
shit one for you?''
He goes nuts, demands to see the manager. Luckily on Sundays the assistant manager was on duty, a fiery Italian named Deasy. He had a quick temper but was usually pretty funny. He'd already told some of us after some previous incident we ''weren't paid to take shit from customers''. By now he's on the way anyway, and when he gets there the customer turns on him. After a minute or two - swear to god - Deasy says ''what do you want me to do, shit one for you?''